Kailas ElmerProduct Design & UX
Transforming complex ideas into intuitive digital solutions
that delight users.
I also get into repairing typewriters, but why*?
Key Activities
From big projects to small, from idealistic start-ups to blue-chip behemoths the key practices and processes apply.
UR / UX
User Research &
Experience
User interviews / Surveys
Journey mapping
Archetype validation
Information Architecture
Wireframe flows
PD
Product
Design
Stakeholder workshops
Content mapping
Competitor analysis
Feature architecture
Prototype design
SD
Service
Design
Business process mapping
Role definition
End-to-end service design
Incentive + feedback strategy
Reporting & Dashboards
The Work
Discover how we have successfully transformed our clients’ visions into engaging digital realities. Sector specialities include Media & Brands, E-com, Telcos, Financial, Automotive, Energy and Publishing.
Unlike the hundreds of other shopping platforms that show thousands of filterable products CN could differentiate itself in the market by using the expertise of its editorial staff.
Losing business to the FT and WSJ, the respected publisher’s surveys revealed that poor customer service impacted retention and repeat business.
Working with the innovation team at VMLY&R/WPP and Ford we were tasked with using rapid innovation techniques to uncover how Ford could increase the desirability of its fleet business services.
Ready to Collaborate?
Let’s discuss how we can bring your product ideas to fruition.
Knowing context and people
Framing insights along strategic paths
Prototyping and framing solutions – and validating them with real people
From pilot to launch and beyond
What People Say
Testimonials from industry colleagues
A joy to work with, really knows his stuff and is incredible in applying it throughout whatever project is needed. From strategy, conceptualizing to realization – Kailas does it all.
Jordan Waid (Creative, Strategy & Innovation Leader, Academy Award Winner)
I first worked with Kailas on an ambitious project for a global financial organisation – working to develop an entirely new way of creating sourcing and distributing content across the world, with a twinkle in his eye and method to the madness he took a series of random post its, ambitions and flipboard charts and turned it all into a living breathing platform.
Let’s Build Something Great Together
Reach out and let’s talk about how we can deliver your vision with exceptional product design and user experience .
*There’s something about working on a clockwork-like physical machine that resonates. When something doesn’t work you having to trace the routes of what is and isn’t working to find the point that needs attention. In that respect it’s a lot like product design!