Kailas Elmer

Product Design & UX

Transforming complex ideas into intuitive digital solutions that delight users. I also repair old typewriters.

Key activities

From big projects to small, from idealistic start-ups to blue-chip behemoths the key practices and processes apply.

UR / UX

User Research &
Experience

User interviews / Surveys
Journey mapping
Archetype validation
Information Architecture
Wireframe flows

PD

Product
Design

Stakeholder workshops
Content mapping
Competitor analysis
Feature architecture
Prototype design

SD

Service
Design

Business process mapping
Role definition
End-to-end service design
Incentive + feedback strategy
Reporting & Dashboards

The Work

Discover how we have successfully transformed our clients’ visions into engaging digital realities.

+
Agencies worked
yrs+
Research & Design
+
Happy Brands
+
Coffees
bp sketch detail
Product Design

Creating an AI-powered knowledge platform for 67k bp engineers

At any one time there are over 150k app and digital products in operation by changing teams of 67k+ engineers at bp. Maintaining the knowledge required for the upkeep of these products has a financial impact on the business.

Economist sketch detail
User Experience

Upgrading the product interface for 1.2m Economist subscribers

Losing business to the FT and WSJ, the respected publisher’s surveys revealed that poor customer service impacted retention and repeat business.

Ford sketch detail
Service Design

Improving fleet services, worth $18.7bn, for Ford Europe

Working with the innovation team at VMLY&R/WPP and Ford we were tasked with using rapid innovation techniques to uncover how Ford could increase the desirability of its fleet business services.

Ready to Collaborate?

Let’s discuss how we can bring your product ideas to fruition.

Design Process

Research

Knowing context and people

Analysis

Framing insights along strategic paths

Solutions

Prototyping and framing solutions – and validating them with real people

Realisation

From pilot to launch and beyond

What People Say

Testimonials from industry colleagues

A joy to work with, really knows his stuff and is incredible in applying it throughout whatever project is needed. From strategy, conceptualizing to realization – Kailas does it all.

Jordan Waid (Creative, Strategy & Innovation Leader, Academy Award Winner)

I first worked with Kailas on an ambitious project for a global financial organisation – working to develop an entirely new way of creating sourcing and distributing content across the world, with a twinkle in his eye and method to the madness he took a series of random post its, ambitions and flipboard charts and turned it all into a living breathing platform.

Dom Sheppard-Baker (Head of Innovation)

Let’s Build Something Great Together

Reach out and let’s talk about how we can deliver your vision with exceptional product design and user experience .

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